Privacy policy

Who we are

Kwinana Mobile Car Detailing is a mobile car detailing business in Kwinana, Western Australia. In this policy, "we" and "us" means Kwinana Mobile Car Detailing. You can reach us on (08) 6275 6549.

What we collect

When you send a quote request through the website, we collect what you put in the form:

• your name
• your phone number
• your suburb
• your email address, if you give it
• photos of your car, if you send them
• the services you tick and anything you write in the message box

We also record the date and time of your enquiry and the page it came from. If you call us, we keep the details you give us then.

Like most websites, the company that hosts the site records basic technical details when you visit. That includes your IP address, your browser and the pages you open. These details are used to keep the site running and secure.

Why we collect it

We use your details to reply to your enquiry and give you a quote. We also use them to arrange a time to come to you and to keep a record of the job. We don't sell or rent your personal information to anyone.

Who we share it with

We use other companies to run the website and pass your enquiry on to us. They host the site, store enquiries in a secure database and deliver enquiry emails. They may only use your information to provide those services to us.

We will also share your information if the law requires us to.

Storage outside Australia

Some of the companies we use store data on servers outside Australia, including in the United States. We choose providers that protect data with encrypted connections and access controls.

Analytics and cookies

We may use Google Analytics to see how people use the site, such as which pages they visit and how they found us. Google Analytics uses cookies and collects details like your device, browser and rough location. It doesn't collect your name or phone number.

You can stop Google Analytics collecting your visits with Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout. Blocking cookies in your browser settings works too.

The quote form may set one small cookie for its anti-spam check. It holds no personal information.

How long we keep it

We keep your details for as long as we need them for your enquiry, the job and our business records. After that we delete them or remove anything that identifies you.

Seeing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct it. Call us on (08) 6275 6549 and we'll reply within 30 days.

Complaints

If you're unhappy with how we've handled your information, please tell us first so we can try to fix it. If you're still not happy, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Changes to this policy

We may update this policy from time to time. The last updated date at the top shows when it last changed.